Impel is a company operating as the front line support of businesses for 20 years.

We are a leading provider of services for institutions and companies, and the only such provider listed at the Warsaw Stock Exchange.

We offer the biggest number of business services on the Polish market, in the following areas:

    * Facility Management – cleaning services, technical maintenance of facilities.
    * Security – manned guarding of property, electronic security systems, monitoring, cash handling.
    * Accounting, Personnel & IT Services – payroll services, accounting services, tax advice, temporary work, insurance  
       broker.
    * Delivery Services – clothes rental and service, laundry service, delivery logistics, catering.

We take over successive market segments (airplane cleaning), extend our offer and cross Poland’s borders (Latvia and Ukraine).

We provide Clients with comfort and security owing to the developed network of nearly 30 outlets ensuring service availability in every part of the country.


Owing to the twenty years of cooperation with demanding clients, we have built experience and competence enabling us to optimize the separated area in terms of work organization, selection of technologies and HR management.

Contact Centre – we have a proprietary multi-channel platform for communication with Clients, which is the knowledge centre on services provided by the Impel Group, integrated with SAP internal management system.

What we do is not just a service. This is a mature partnership.